If you’re planning an event or pickup in which you’ll need a limousine or luxury car service, read over this article before you book a company. There are some very important factors that make up a professional, safe, and reliable luxury car service. The last thing you want is a ramshackle company that may end up ruining your transportation.
They Should Employ Certified Drivers
Limo drivers are required to have a chauffeur’s license, as well as a regular driver’s license. The car service you hire should employ drivers who have both of these.
They Should Be Happy To Answer Any Questions
Customers who are looking for a car service often have many questions, such as: Do your drivers wear uniforms? How many passengers can fit inside a limo? What other vehicles do you have? Are there refreshments in the cars? No matter how many questions a customer has, the car service should happily answer any of them as best they can. If a company seems annoyed by your questions or isn’t answering them clearly, find another company.
They Should Be Close To The Pickup Location
Most luxury car service companies charge for the time it takes to drive from their garage. Because of this, you should ask them their zip code before booking them. If they’re very far away from your pickup location, you could end up paying an arm and a leg. Sometimes, sneaky limo companies will purchase local phone numbers and pay a service to the phone company to forward calls to their out-of-town office in order to rack up hefty “travel from” fees. Don’t be fooled. Ask their zip code or a “travel to” estimate before booking.
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They Should Be Fully Insured And Licensed
This factor is crucial. The luxury car service you hire should definitely be insured. Many smaller limo companies look at insurance as an expensive irritation rather than a concern for their client, and therefore will get the lowest minimum of insurance that they can get away with—or none at all. The company you choose should be able to prove that they’re insured. If they can’t prove this, don’t book them. They should also be licensed according to state laws.
They Should Have Good Feedback
Never underestimate testimonials and reviews! Check the car service’s website for these, or at least the company’s Yelp page. See what other clients have to say about them. If the company doesn’t have testimonials, this is a big red flag. And if they have bad reviews, this is an even bigger red flag. Only go with quality companies with great feedback from satisfied customers.
They Should Provide A Contract
Simply do not book a car service if they don’t provide paperwork. You need to have a written and signed contact between you that states everything from fees for wait time to insurance information. If you don’t have a contract with the company, you’re putting yourself at risk to lose money in the event that they try to charge you for something. Deal with a reputable, high quality operation that provides paperwork stating all of your needs and agreements. A limousine service that has a contract shows that they are completely convinced of the high quality of their service.
By understanding the factors of a professional luxury car service and becoming informed on how to choose the right one, you can make an informed intelligent decision about who to book. At Modern Limo, we pride ourselves on having all of these top qualities and more. We will get you to your destination safely and in style. If you have questions for us, please don’t hesitate to contact us.